Memorex Answering Machine MPH2089 User Manual

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DIGITAL ANSWERING MACHINE WITH  
DATE/TIME STAMP  
MODEL: MPH2089  
BEFORE OPERATING THIS PRODUCT,  
PLEASE READ THESE INSTRUCTIONS COMPLETELY.  
OPERATING INSTRUCTIONS  
 
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to  
reduce the risk of fire, electric shock and injury to persons, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on this product.  
3. Do not use this product near water- for example, near a bath tub, wash bowl, kitchen  
sink, or laundry tub, in a wet basement, or near a swimming pool.  
4. Do not place this product on an unstable cart, stand, or table. The product may fall,  
causing serious injury and serious damage to the product.  
5. Slots and openings in the cabinet and in the back or bottom are provided for ventilation  
and to ensure reliable operation of the product and to protect it from overheating.  
These openings must not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other similar surface. This  
product should never be placed near or over a radiator or heat source. This product  
should not be placed in a built-in installation unless proper ventilation is provided.  
6. Never push objects of any kind into this product through cabinet slots as they may  
touch dangerous voltage points or short out parts that could result in a risk of fire or  
electric shock. Never spill or spray any type of liquid on the product.  
7. To reduce the risk of electric shock, do not disassemble this product, but take it to a  
qualified service personnel under the following conditions:  
A. If liquid has been spilled into the product.  
B. If the product has been exposed to rain or water.  
C. If the product does not operate normally by following the  
operating instructions. Adjust only those controls that are  
covered by the operating instructions, as an adjustment of  
other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to its normal operation.  
D. If the product has been dropped or the cabinet has been  
damaged.  
E. If the product exhibits a distinct change in performance.  
8. Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
9. Do not use the telephone to report a gas leak in the vicinity of the leak.  
10. Do not allow anything to rest on the telephone cord. Do not locate this product where the  
cord will be abused by persons walking on it.  
11. Never install telephone wire during a lightning storm.  
12. Never install telephone jacks in wet locations unless the jack is specifically designed for  
wet locations.  
13. Never touch uninsulated telephone wires or terminals unless the telephone line has been  
disconnected at the network interface.  
14. Use caution when installing or modifying telephone lines.  
SAVE THESE INSTRUCTIONS  
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IMPORTANT SAFETY INSTRUCTIONS  
1. If your local telephone exchange only accepts Pulse dialing, you may have to  
switch the Tone/Pulse switch to Tone to access certain services that require  
Tone signalling (such as home banking). After the initial line is connected to the  
number you are calling, switch the Tone/Pulse switch to Tone to access Tone  
signalling. When you have completed your call, please switch the Tone/Pulse  
switch back to Pulse.  
2. Hearing aid compatibility - Your telephone is compatible for use with hearing aids.  
FCC and Phone Company Information  
Your telephone company is required by the Federal Communications Commission to  
allow you to connect FCC registered telephones to their lines. The FCC requires you  
to provide information, if requested by the local telephone company, about the  
connection of an FCC registered telephone to their lines. They may ask you for the  
FCC registration number and the ringer equivalence number (REN); both are at the  
bottom of the base. They may also ask for the Universal Service Order Code  
(USOC), which is the RJ-11C.  
The REN is used to determine the quantity of devices which may be connected to  
the telephone line. Excessive REN’s on the telephone line may result in the devices  
not ringing in response to an incoming call. In most, but not all areas, the sum of the  
REN’s should not exceed five (5.0). To be certain of the number of devices that may  
be connected to the line, as determined by the total REN’s, contact the telephone  
company to determine the maximum REN for the calling area.  
Should your equipment cause trouble on your line which may harm the telephone  
network, the telephone company shall, where practical, notify you that temporary  
discontinuance of service may be required. Where prior notice is not practicable and  
the circumstances warrant such action, the telephone company may temporarily  
discontinue service immediately. In case of such temporary discontinuance, the  
telephone company must: (1) promptly notify you of such temporary discontinuance;  
(2) afford you the opportunity to correct the situation; (3) inform you of your right to  
bring a complaint to the Commission pursuant to procedures set forth in of Part 68 of  
FCC Rules and Regulations.  
The telephone company may make changes in its communication facilities,  
equipment operations or procedures where such action is required in the operation  
of its business and not consistent with FCC Rules and Regulations. If these changes  
are expected to affect the use of performance of your telephone equipment, the  
telephone company must give you adequate notice in writing, to allow you to  
maintain uninterrupted service.  
This equipment cannot be used on telephone company provided coin service.  
Connection to Party Line Service is subject to state tariffs.  
Any changes or modifications not expressly approved by (state party responsible for  
compliance) can void the user’s authority to operate the equipment.  
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LOCATION OF CONTROLS  
1 2  
3 4 5 6 7 8 9 10 11 1213  
1. DELETE Button  
2. SKIP➛➛/MEMO Button  
3. PLAY/PAUSE Button  
4. Display  
5. Battery Compartment (Bottom of Unit)  
6. DATA Jack (Rear of Unit)  
7. LINE Jack (Rear of Unit)  
8. SKIP❿❿/OGM Button  
9. TIME Button  
+
10. DC Jack (Rear of Unit)  
-
11. NEW MESSAGE Indicator  
12. ON/OFF Button  
13. VOLUME Control (Side of Unit)  
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INSTALLATION  
This section has been designed to provide a reference guide to help set up the unit.  
1. Unpack and make sure all the items have been included:  
Base Unit, Power Adaptor and Telephone Line Cord.  
2. Connect one end of the provided telephone line cord into the LINE jack on the  
rear of the unit and the other end into a modular telephone jack.  
3. If connecting another telephone or another piece of telephone equipment, plug  
the external unit’s phone cord into the DATA jack.  
4. Insert the small plug on the end of the AC adaptor into the  
DC power jack located on the rear of your unit. Use only  
the Center Negative AC adaptor provided with your unit:  
INPUT: 120VAC, 60Hz  
OUTPUT: 9V DC  
83mm  
5. If desired, you can mount the unit on a wall by inserting 2  
screws 83mm apart as in the illustration to the right.  
6. Plug the AC adaptor into a standard 120V AC wall outlet.  
Once plugged in, the display will count up from 0 to 15.  
“Lo” will light to indicate that the battery is not inserted, see  
page 6 to install the batteries. “Cl” will light to indicate that  
the date/time is not set, see page 7 to set the clock.  
7. This unit uses digital technology, so a microcassette is not used. Follow the  
instructions on the following pages to operate your unit.  
8. During AC power failure, a 9V battery provides battery backup so the unit can  
maintain the memory information. However, the unit cannot answer incoming  
calls without AC power.  
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POWER SOURCES  
AC Power Adapter  
To operate the unit using AC power, connect the AC adapter to the DC jack on the  
rear of the unit and to a wall outlet having 120V, 60Hz only.  
CAUTION: Use only the AC adapter provided with  
the unit. Using another AC adapter may damage  
the unit. When not using AC power, disconnect the  
AC Outlet  
AC adapter from the wall outlet by pulling the plug  
(not the cord). Do not touch the AC adapter with  
wet hands.  
AC Adapter's Plug  
Battery Installation  
To protect the memory if there is a power failure, insert a 9V battery (not included).  
To install the battery, open the battery compartment, insert the battery and replace  
battery compartment cover.  
Replace the batteries when “Lo” lights in the display.  
BATTERY PRECAUTIONS  
Follow these precautions when using batteries in this device:  
1. Use only the size and type of batteries specied.  
2. Be sure to follow the correct polarity when installing the batteries as indicated in the  
battery compartment. Reversed batteries may cause damage to the device.  
3. Do not mix different types of batteries together (e.g. Alkaline and Carbon-zinc) or old  
batteries with fresh ones.  
4. If the device is not to be used for a long period of time, remove the batteries to prevent  
damage or injury from possible battery leakage.  
5. Do not try to recharge batteries not intended to be recharged; they can overheat and  
rupture.  
(Follow battery manufacturer’s directions.)  
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OPERATION  
SETTING THE DATE/TIME  
1
2
1
1
2
2
3
3
Press and hold the TIME button for  
2 seconds and the unit will announce  
the day of the week (i.e. Monday).  
Press the SKIP➛➛/MEMO button ❷  
Press the TIME button again and  
the unit will announce the hour of the  
time (i.e. 12 AM). Press the  
SKIP➛➛/MEMO button to decrease  
to decrease or the SKIP❿❿/OGM  
button button to increase until the  
present day of the week is heard.  
or the SKIP❿❿/OGM button to  
increase until the present hour is  
heard.  
3
4
1
2
3
Press the TIME button again and  
the unit will announce the minute of the  
time. Press the SKIP➛➛/MEMO  
button to decrease or the  
Press the TIME button; the unit will  
announce the date/time and they will  
be set.  
SKIP❿❿/OGM button to increase  
until the present minute is heard.  
NOTES:  
To hear the time and date at any time, press the TIME button.  
A button must be pressed within 8 seconds of pressing the previous button,  
otherwise the unit will revert back to the previous mode.  
When the date/time is set, the unit will announce the date/time of the call when  
the ICM’s (Incoming Messages) are being played back.  
“Cl” will appear in the display when the date/time needs to be set.  
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OPERATION (CONTINUED)  
RECORDING OGM (OUTGOING MESSAGE )  
Recording an OGM allows the caller to hear the OGM and then be able to leave a  
message. Please note that there is an automatic message on this unit, recording  
a new OGM will disable this default message.  
1
2
1
2
When finished recording, press the  
PLAY/STOP button . The newly  
recorded outgoing message will then  
play once. Make sure the VOLUME  
control is at a desirable level.  
To record a new outgoing message,  
please repeat steps 1 and 2.  
Press and hold the SKIP❿❿/OGM  
button for approximately 2 seconds  
until a short beep is heard, and then  
release the button. Begin recording  
your outgoing message speaking in a  
normal tone of voice.  
Typical Message: “You have reached  
the Smith residence. We are not able  
to come to the phone right now. If  
you’ll leave your name, phone number  
and a brief message after the beep,  
we will call you back.”  
NOTES:  
If an invalid OGM is left, the unit will revert back to the default OGM.  
Make sure to raise the SPEAKER VOLUME when setting the OGM.  
TO REVERT BACK TO THE DEFAULT OGM: While in the Power Off or Play  
OGM mode, press the DELETE button.  
VERIFYING THE OUTGOING MESSAGE  
Press and release the SKIP❿❿/OGM  
button and the selected Outgoing  
Message will play.  
1
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OPERATION (CONTINUED)  
SETTING THE UNIT TO ON MODE (Incoming Messages will be  
recorded)  
When the answering machine is turned on, when a call is received the unit will  
play the OGM and then record a message.  
1
Make sure the OGM is recorded.  
Press the ON/OFF button; the NEW  
MESSAGE indicator will light solid and  
the unit will announce, “Answer On”  
NOTES:  
If the unit detects a dial tone, silence or a busy signal, the unit will hang up and  
may not register the message.  
When the memory is full, no ICMs can be recorded.  
When the batteries are low, dead or not installed, “Lo” will appear in the display.  
SETTING THE UNIT TO THE ANSWER-OFF MODE  
Press the ON/OFF button and the NEW MESSAGE indicator will go out and the unit  
will announce, “Answer Off”  
TOLL SAVER  
This unit has a built-in toll saver feature that will have the answering machine answer  
the call after 4 rings when no new messages have been recorded and it will answer  
after 2 rings when messages have been recorded. This is useful in if calling in to get  
your messages.  
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OPERATION (CONTINUED)  
RECORDING/PLAYING A PERSONAL MEMO  
1
2
2
1
To record a personal memo which will  
be played the next time somebody  
retrieves the memos, press and hold  
the SKIP➛➛/MEMO button for  
approximately 2 seconds; a beep will  
sound. When the beep is heard,  
release the SKIP➛➛/MEMO button.  
After the message is recorded, press  
the PLAY/STOP button to stop the  
recording. “oo” will appear in the  
display when memo’s have been  
recorded. To hear the memo(s), press  
the SKIP➛➛/MEMO button . “oo”  
will appear in the display when new  
memo(s) has been recorded.  
TO REPEAT OR SKIP MEMOS:  
To repeat a memo while you are listening to it, simply press the SKIP➛➛/MEMO  
button. Repeatedly press this button to skip back to previous memos.  
To skip a memo while you are listening to it, press the SKIP❿❿/OGM button and  
the next recorded memo will play.  
SCREENING YOUR CALLS  
1
2
Adjust the SPEAKER VOLUME  
control on the side of your unit to hear  
the caller.  
When a call is received, you may listen  
to the caller leaving an incoming  
message. If you wish to speak with the  
caller, just pick up the handset to talk  
(the machine will turn off automatically).  
10  
 
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OPERATION (CONTINUED)  
PLAYING BACK INCOMING MESSAGES (ICMs)  
The NEW MESSAGE indicator will blink when the unit has recorded new  
messages and the display will show the total amount of messages.  
To hear messages, proceed as follows:  
1
2
Make sure the SPEAKER VOLUME  
control is adjusted as desired.  
Press the PLAY/STOP button to hear  
only the new ICM/MEMO messages.  
As the messages are played back,  
the unit will say the time they were  
received before playing the ICM.  
3
4
1
2
If no new messages have been  
recorded, press the PLAY/STOP  
button to hear the previously heard  
messages that were not deleted.  
After playing the messages, the  
display will show the total ICM  
messages received.  
NOTE: Messages will automatically  
be saved. To delete messages, see  
page 12.  
To repeat a message while you are  
listening to it, simply press the  
SKIP➛➛/MEMO button .  
Repeatedly press this button to skip  
back to previous messages. To skip a  
message while you are listening to it,  
press the SKIP❿❿/OGM button ❷  
and the next recorded message will  
play.  
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OPERATION (CONTINUED)  
CHANGING THE REMOTE CODE  
5
To change the remote code, please  
follow the instructions given on page  
17.  
NOTES:  
If a power failure occurs and there  
is a dead or no battery, the Remote  
Code resets to 000.  
• If you forget the Remote Code,  
unplug the AC adaptor and  
disconnect the battery and it will  
reset to 000.  
To stop playback, press the  
PLAY/STOP button and the unit will  
save the previous messages.  
• Be sure to write down your new  
Remote Code and store it in a safe  
place.  
NOTES:  
After playing the ICMs, the unit will automatically reset to take new messages.  
The maximum recording time for an ICM (Incoming Message) is 60 seconds.  
IF MEMORY IS FULL  
If the memory is full, the unit will not allow any new messages.  
DELETING INCOMING MESSAGES AND MEMOS  
1
2
To erase a single message or memo  
while playing it back, press the  
DELETE button. The unit will delete  
the current message and play the next  
message.  
To delete all the messages, press and  
hold the DELETE button while in the  
Stop mode for 3 seconds, “E5” will  
appear in the display and all  
messages will be deleted.  
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REMOTE OPERATION  
TURNING THE ANSWERING MACHINE OFF  
1
2
Call the answering machine from a  
separate line. After the OGM is played  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code  
within 10 seconds.  
Press the “*” pad, then the “5” pad to  
turn the unit off.  
REMOTELY PLAYING THE OGM (OUTGOING MESSAGE)  
1
2
Call the answering machine from a  
Press the “1” pad and the OGM will  
separate line. After the OGM is played play.  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code  
within 10 seconds.  
REMOTELY RECORDING A NEW OGM  
1
2
Call the answering machine from a  
Press the “*” pad followed by the “1”  
separate line. After the OGM is played pad and record a new OGM. Press the  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code  
within 10 seconds.  
# button to stop OGM recording and  
new OGM will be played back. Press  
the “#” pad when done.  
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REMOTE OPERATION  
REMOTELY PLAYING INCOMING MESSAGES (ICM’S)  
1
2
Call the answering machine from a  
Press the “4” pad to play all messages  
separate line. After the OGM is played or the “5” pad to play only new  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code  
within 10 seconds.  
messages.  
TO ENTER THE PLAYBACK MENU  
1
2
Call the answering machine from a  
Press the “9” pad to access the Play  
separate line. After the OGM is played menu as described in the next few  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code  
within 10 seconds.  
sections.  
REPEATING ICM’S  
SKIPPING ICM’S  
1
1
WHILE IN THE PLAY MENU:  
WHILE IN THE PLAY MENU:  
To repeat the currently playing  
message, press the “3” pad.  
To skip forward to the next message,  
press the “5” pad.  
To skip backward to previous  
messages, press “the 3” pad.  
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REMOTE OPERATION (CONTINUED)  
TO DELETE A MESSAGE  
TO STOP PLAYBACK  
1
1
WHILE IN THE PLAY MENU:  
WHILE IN THE PLAY MENU:  
To delete a message, press the “6”  
pad.  
To stop playback, press the “7” pad.  
RECORDING A MEMO  
TO PAUSE PLAYBACK.  
1
1
After the OGM is played, and the beep  
is heard, enter your remote code within  
10 seconds. Press the “*” pad, followed  
by the “2” pad to record a memo.  
WHILE IN THE PLAY MENU:  
To pause playback, press the “4” pad.  
To release pause, press the “4” pad  
again.  
Press the # button to stop recording.  
PLAYING THE MEMOS  
1
2
Call the answering machine from a  
separate line. After the OGM is played  
(press “*” to skip OGM), and the beep  
is heard, enter your remote code within  
10 seconds. Press the 3” pad to play  
all memos.  
You can skip, delete, stop or repeat  
memos using the “3”, “4”, “5”, “6” and  
“7” pads as described previously  
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REMOTE OPERATION (CONTINUED)  
ERASING ALL MESSAGES  
1
After the OGM is played, and the beep  
is heard, enter your remote code  
within 10 seconds. Press the “*” pad,  
followed by the “4” pad to erase all  
ICMs and memos.  
REMOTE ROOM MONITORING  
This feature will allow you to call in and monitor the room in which the answering  
machine is located.  
1
2
After the OGM is played, and the beep Press the “2” pad and the unit will  
is heard, enter your remote code  
within 10 seconds.  
monitor the situation for 30 seconds. If  
you want to continue monitoring,  
immediately press the “ ” pad again  
2
for an additional 30 second room  
monitoring.  
To stop monitoring, press the “#” pad.  
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REMOTE OPERATION (CONTINUED)  
TO CHANGE THE REMOTE CODE (REMOTELY)  
1
2
After the OGM is played, and the beep Press the “*” pad, followed by the “3”  
is heard, enter your remote code  
within 10 seconds.  
pad to change the remote code.  
STOP CALL:  
Press the “#” pad to stop the remote function.  
TO CHANGE THE REMOTE CODE (FROM THE UNIT)  
1
2
1
2
3
Press and hold the ON/OFF button for  
2 seconds; the display will show “se”  
and the remote number.  
Press the SKIP➛➛/MEMO button ❶  
and/or SKIP❿❿/OGM button to  
select the new remote code number.  
Press the ON/OFF button again to  
confirm.  
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CONVENIENT REMOTE ACCESS CARD  
For your convenience, cut out this card and keep it in your wallet as a  
reference guide when remotely calling your answering machine.  
IDLE MODE (No Messages Playing)  
Button  
Function  
1
Play OGM  
2
3
4
5
7
9
*,1  
*,2  
*,3  
*,4  
*,5  
#
Starts room monitoring  
Playback memos  
Playback all ICMs  
Playback new ICMs  
Stop or save all messages  
Enter the Playback menu.  
Record OGM  
Record a memo  
Change the Remote Code  
Erase all ICMs, memos  
Set answer mode off  
Stop remote menu  
Skip OGM  
*
PLAY MODE (Messages or Memos Playing)  
Button  
Function  
3
4
5
6
7
Skip backward to the previous message  
Pause or release pause  
Skip forward to next message  
Erase single memo / ICM message  
Stop current operation  
Care and Maintenance  
1. Clean your phone with a damp (never wet) cloth. Solvent or detergent should  
never be used.  
2. Avoid operating your unit under direct sunlight or in hot, humid or dusty places.  
3. Keep your unit away from heating appliances.  
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TROUBLESHOOTING GUIDE  
Before requesting service, please refer to the following chart and check for the  
symptom you are experiencing.  
SYMPTOM  
POSSIBLE CAUSE POSSIBLE SOLUTION  
No Power.  
AC adaptor not con- Connect AC adaptor to  
nected to unit.  
DC 9V jack on unit.  
AC adaptor not con- Connect AC adaptor to  
nected to the AC outlet. the AC outlet.  
No power.  
Move to another outlet.  
Record an OGM.  
No OGM.  
No OGM recorded.  
Volume is too low.  
Increase volume.  
Message recorded  
too low.  
Record message again.  
Unit not answer- Line cord(s) are not  
Connect line cord(s)  
ing the phone. connected properly. securely.  
Unit is not on.  
Turn unit on.  
Phone line problems. Call local phone company  
for service.  
No sound.  
Volume is too low.  
Increase volume.  
Repeat.  
Remote features Procedure was not  
not functioning. done properly.  
Using wrong Access Use correct Access  
Code. Code.  
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT  
OUR WEBSITE AT  
WWW.MEMCORPINC.COM  
OR CONTACT CUSTOMER SERVICE AT 1-800-919-3647  
PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN  
CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF  
PURCHASE OR MEMOREX.  
FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT  
1-800-321-6993.  
19  
 
MPH2089 O/M.QXD 9/4/01 10:30 AM Page 20  
Memcorp, Inc.  
Weston, FL  
Printed in Hong Kong  
 

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